Microsoft Outlook Certificate Level 2
This course is also available as in-house training.
Enquire now to find out more.
Please Note: The Microsoft Outlook Certificate Level 2 course is designed for the Microsoft 365 version of Outlook. Other versions may have variations in functionality.
The Microsoft Outlook Certificate Level 2 course provides intermediate training to help professionals boost productivity by mastering essential skills in task management, contact organisation, and meeting scheduling.
Designed for both personal and professional users, this Outlook training course covers key tools that streamline workflows, improve communication, and elevate Outlook proficiency.
What you will learn
- Tasks and Contacts – Navigate tasks, organise contacts, and create contact groups.
- Meetings and Appointments – Schedule, respond to, cancel, or edit meetings and set follow-up flags.
- Email Management – Use rules for automated organisation, create search folders, and explore mail delivery options.
- Customised Communication – Add voting buttons, design personal stationery, and create custom email styles.
- Efficient Searches – Quickly locate emails with search tools and organise them into folders.
Enrol in the Microsoft Outlook Level 2 course to streamline your workflow, enhance productivity, and elevate your professional profile.
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Duration 15 hours
Modules 17
Certificate of completion
All major browsers and devices
This course is included as part of our multi-user learning packages.
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Course FAQ
Who can take the Microsoft Outlook Certificate Level 2 course?
There are no entry requirements to take the course.
What is the structure of the course?
The course has 16 modules and should take 15 hours. Each module takes between 20 and 90 minutes on average to complete, although students can spend as much or as little time as they feel necessary on the modules.
Where / when can the course be studied?
The course can be studied at any time and from any internet-connected device.
Is there a test at the end of the course?
Once you have completed the course there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing.
What happens if a user fails the test?
If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.Q How long does it take to complete the Microsoft Outlook Certificate Level 2 course?
We estimate that the course will take about 15 hours to complete in total, plus an additional 10 minutes for each of the end of module tests.
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