Interpersonal Skills

Interpersonal skills are social skills that allow you to interact and communicate with people around you. They shape who we are and how others view us in our daily lives.

These abilities are learned from the experiences you have had throughout life. While this skill set can come easily to many people, some people find it more difficult socialising in the workplace, home and elsewhere.

As we are all a product of our environment, everyone is different in how they learned to socialise with others. Finding ways in which to better ourselves is and always has been attainable.

In this course, we are going to discuss the importance that these skills play in leading a successful and fulfilling life. You are going to discover that there are ways in which to train yourself to use your learned behaviours, to enrich and enhance any situation in which you may find yourself. The result is a more confident version of yourself that can assess and overcome problems and issues.

It takes time, but the beauty of interpersonal skills is that they can always be taught and relearned when needed. Working on these behaviours daily can lead to a more rewarding life and career.

What You Will Learn:

  • How vital interpersonal skills are in the workplace, home, and other environments
  • How you can improve your skill set through practice and other methods
  • That you don’t have to keep using the same behaviours that you have done in the past
  • How a strong skill set gives you confidence and peace in any situation

The Benefits of Taking This Course:

  • You can develop better skills to use at work and at home
  • You can improve how you socialise with others
  • You can identify what you need to fix when it comes to your learned behaviours
  • You will be able to enter any social situation with confidence


Course Modules/Lessons

Module 01: Defining the Meaning of Interpersonal Skills

Module 02: Using Interpersonal Skills in the Workplace

Module 03: Learning and Using Interpersonal Skills

FIND OUT HOW WE CAN HELP TRAIN YOUR STAFF



FAQ's

  • Who can take the Interpersonal Skills Certification course?

    There are no entry requirements to take the course.

  • What is the structure of the course?

    The course is broken down into 3 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.

  • Where / when can the course be studied?

    The course can be studied study at any time and from any internet connected device

  • Is there a test at the end of the course?

    Once you have completed all 3 modules there is a multiple choice test. The questions will be on a range of topics found within the 3 modules. The test, like the course, is online and can be taken a time and location of your choosing.

  • What is the pass mark for the final test?

    The pass mark for the test is 70%.

  • What happens if a user fails the test?

    If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.

  • How long does it take to complete the Interpersonal Skills Certification course?

    We estimate that the course will take about 2 hours to complete in total, plus an additional 30 minutes for the end of course test.