Level 2 Human Resources Certification
If it is true that the people in an organisation are its most important asset, this course provides the skills required, in order to manage that asset.
The human resources department defines and communicates the policies and procedures that determine whether the company is regarded as a good place in which to work. They determine the appropriate structures needed, in order to accomplish the organisation’s goals, recruit the staff to fill these positions, set up procedures to monitor staff performance and determine appropriate pay scales for staff appropriately.
What could be more important for an organisation?
What’s Covered in the Course?
- The HR Certificate comprises twenty easy-to-manage modules, covering the mission of the HR Department, which is to recruit and retain a skilled and motivated workforce, committed to the company’s objectives and its future.
- The course content is designed for anyone interested in the field of HR, whether you are already working in an HR Department and looking to upgrade or refresh your qualifications and skills or you want a change of career direction.
- Covering all the functions of HR, from recruitment and selection to preparing an induction programme for new employees, the course covers what must be included in employee guidelines and policy and procedures manuals, employee contracts, disciplinary action and grievance procedures.
- Labour legislation is an important element of the course, together with corporate social responsibility, workplace health and safety, dealing with workplace violence, sexual harassment and bullying.
- Employee performance management, training and career development and the basics of compensation leave and employee benefits are also dealt with.
What are the Benefits of the Course?
- The course is studied at your own pace and in your own time. There are no deadlines or schedules, so one of the benefits is that you can continue working full-time, while securing the certification you need, in order to fast-track or change your career.
- You take the final examination, when you feel you are ready and have mastered the material. Your industry-recognised certificate can be downloaded – or posted for a small fee – when you pass the test.
- Online support is provided throughout the course.
- Start using what you learn within the workplace, without delay.
- What is human resources?
- What is the purpose of human resources?
- HR outsourcing vs in-house management
- Advantages and disadvantages of HR departments
- Practising human resources
- HR good practices
- Good practice indicators
- Human resource management
- Legal responsibilities of an interviewer
- Preparing for an interview
- Setting up an interviewee database
- Questioning techniques
- Preparing for a new employee
- New employee induction
- Contract of employment guidelines
- Example contract
- Personnel records
- Disciplinary action and grievance procedures
- What is human capital management?
- Understanding human capital management
- Identifying what human capital management involves
- Important duties
- Management skills.
- Personal traits.
- Areas to work on.
- Key skill areas.
- HR toolkit purpose.
- What the toolkit provides.
- What to include in the toolkit.
- Benefits of a HR toolkit.
- What corporate social responsibility means and how it impacts human resources.
- Implementing green practices.
- Key areas.
- Strategy development.
- What is organisational behaviour?
- Organisational behaviour and management
- Approaches to organisational behaviour
- Organisational behaviour model
- Relationship management
- Interaction styles
- Team dynamics
- Understanding motivation and commitment in companies
- Cost of employee turnover
- Why employees become demotivated
- History of performance management
- Guiding principles
- Topics for employee training
- Career and management development
- Effective employee training programmes
- Contract of employment
- Types of contracts
- Positions within the human resources industry
- Career development opportunities
- Understanding career development within a company
- Career development plan
- Impact of technology on HR
- Technology trends
- Benefits of technology in HR
- Technology and the evolution of HR
- Strategic planning
- Mission statements
- Mission statement examples
- Optimal staffing
- Understanding work place violence
- Preventing and addressing bullying
- Resolving conflict
Who can take the Level 2 Human Resources Certification course?There are no entry requirements to take the course.
What is the structure of the course?The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.
Where / when can the course be studied?The course can be studied study at any time and from any internet connected device
Is there a test at the end of the course?Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
What is the pass mark for the final test?The pass mark for the test is 70%.
What happens if a user fails the test?If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.
How long does it take to complete the Level 2 Human Resources Certification course?We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.