Hotel Receptionist Administration

Hotels are one of the most important aspects of safe travel. However, without hotel receptionists, we would never get to fully enjoy our destinations.

Hotel receptionists are an integral part of hotel staff. They are the first person and, often, the only person with whom a guest interacts, while staying at a hotel.

People who choose to become hotel receptionists often benefit by gaining the necessary certification and experience required to maintain the reception desk and assist guests. While hotel reception is not a growing job choice, it is a great start for those who are looking to have a career in the hospitality and tourism sector.

This course will go into detail about the various skills required to become a hotel receptionist.

We begin by explaining the duties of a hotel receptionist.

Next, we discuss the benefits of working in this field and the steps that you can take to help get started in the hospitality industry.

Finally, we provide you with a few tips and advice on how to become a hotel receptionist.

You Will Learn:

  • About the different responsibilities that are often required of a hotel receptionist
  • The skills that are required to be a hotel receptionist
  • The benefits of working as a hotel receptionist in the hospitality and tourism sector
  • Tips and advice for obtaining the required skill set required to become a hotel receptionist

The Benefits of Taking This Course:

  • You will learn the basics of the role of hotel receptionist
  • You will learn about all the duties that a hotel receptionist has, apart from checking in guests and handing them their keys


Course Modules/Lessons

Hotel Receptionist Administration

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FAQ's

  • Who can take the Hotel Receptionist Administration Certification course?

    There are no entry requirements to take the course.

  • What is the structure of the course?

    The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.

  • Where / when can the course be studied?

    The course can be studied study at any time and from any internet connected device

  • Is there a test at the end of the course?

    Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

  • What is the pass mark for the final test?

    The pass mark for the test is 70%.

  • What happens if a user fails the test?

    If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.

  • How long does it take to complete the Hotel Receptionist Administration Certification course?

    We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.