Facilities Management Certification Level 2

An expertise in facilities management is vital in a variety of promising careers. Whether in the field of property management, finance, business, real estate, maintenance or communications, facilities managers play an integral role.

Knowing how to manage a facility, by taking advantage of all possible assets, such as technology, people and the actual place, is a key skill in today’s job market.

If there are members of staff within your organisation who need to gain a knowledge of managing facilities, this course is ideal.

The course is offered entirely online, and this allows your team members the ability to study wherever and whenever is most convenient for them and also you, as their employer.

What’s Covered in the Course?

Through this course, your team members can expect to cover the following:

  • The role of a facilities manager in an organisation;
  • The different types of facilities managers and their responsibilities within a given career;
  • An introduction to the important subject of space planning and how to create space management guidelines;
  • The smartest and most efficient way to regulate services, for instance air-conditioning, lighting and heating;
  • How to manage waste disposal in a legal and environmentally-friendly manner;
  • The legal requirements and responsibilities of maintaining a safe and healthy environment and how to provide the safest possible space;
  • The often complicated issue of synchronising all necessary repairs and maintenance work in the most cost-efficient and timely manner;
  • The social and environmental obligations, from both a legal and moral standpoint.

What are the Benefits of the Course?

There are a range of benefits that your employees can look forward to, when they have successfully completed this course. These benefits include:

  • Equipping staff with the necessary knowledge, in order to manage facilities of all types;
  • Gaining skills to advance their careers in facilities management;
  • Online support while studying the course;
  • Access to the materials on any device, 24/7;
  • Employees who successfully complete all elements of the course will be given a fully-accredited certificate.


Course Modules/Lessons

Module 1: An Introduction to Successful Facilities Management

  • The definition, purpose and objectives of facilities management in an organisation
  • The differences between in-house and outsourced facilities management
  • The role of facilities management and the value that it can add
  • Important personal attributes, skills and knowledge needed to be a Facilities Manager

Module 2: Managing Space Requirements and Space Planning

  • The definition of space planning and its importance within facilities management
  • How to draw up effective space management guidelines
  • What space utilisation rates are and how to make improvements to them for the benefit of the business
  • Factors to consider when choosing new business premises

Module 3: Managing Workplace Services

  • The definition of hard and soft facilities services
  • The use of Building Management Systems and how they can help you to control services such as heating, lighting, air-conditioning and fire management
  • How to ensure the provision of water and toilet facilities, effective waste disposal, car parking and IT services to the workforce
  • Creating a safe and secure working environment, including the use of CCTV and security personnel

Module 4: Managing Employees and Contractors

  • How to hire specialist contractors and subcontractors
  • The benefits and potential problems of working with contractors
  • The key parts of a contract for services agreement, including important legal clauses
  • Recruiting and working with employees, including their statutory entitlements

Module 5: Leases, Purchasing and Vendor Management

  • Types of commercial leases and licences and key terms associated with each arrangement
  • Purchasing, leasing and renting equipment for your business and how to establish the true cost of purchasing equipment
  • How to draw up an effective purchasing strategy for your business
  • Finding and selecting the most appropriate suppliers and vendors for your business

Module 6: Health and Safety at Work

  • The role of the Health and Safety at Work Act and The Health and Safety Executive in relation to health and safety in the workplace
  • Some statistics regarding accidents at work
  • Your responsibilities in relation to accident reporting and documentation
  • How to prevent accidents at work, including risk assessments, training and the provision of personal protective equipment

Module 7: Co-ordinating Maintenance and Repairs

  • The key stages in the life cycle of assets, with a particular focus on maintenance and operation from a facilities management perspective
  • Different types of maintenance management strategies, including preventative maintenance, risk based maintenance, corrective maintenance and emergency corrective maintenance
  • Information about the Provision and Use of Work Equipment Regulations 1998 (PUWER)
  • Common types of maintenance arrangements for HVAC, lifts and escalators and powered doors and gates

Module 8: Facilities Management Projects

  • A definition of project management and how it can be used effectively within a facilities management setting
  • The five main phases of project management
  • Some common types of facilities management project that you may be involved in
  • Planning your facilities project

Module 9: Managing Costs and Business Continuity Planning

  • The importance of cost control in business and effective ways to manage or reduce your costs
  • Some examples of cost cutting measures that a Facilities Manager might put in place
  • Compiling budgets, balance sheets and asset registers
  • The concept of business continuity and how to draw up a robust business continuity plan

Module 10: The Environment and Corporate Social Responsibility in Facilities Management

  • The characteristics of a sustainable or green business
  • Specific ways to improve the sustainability of your organisation, from recycling to purchasing green products
  • A definition of corporate social responsibility and why it is important
  • How to create an effective corporate social responsibility strategy

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FAQ's

  • Who can take the Facilities Management Certification Level 2 course?

    There are no entry requirements to take the course.

  • What is the structure of the course?

    The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.

  • Where / when can the course be studied?

    The course can be studied study at any time and from any internet connected device

  • Is there a test at the end of the course?

    Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

  • What is the pass mark for the final test?

    The pass mark for the test is 70%.

  • What happens if a user fails the test?

    If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.

  • How long does it take to complete the Facilities Management Certification Level 2 course?

    We estimate that the course will take about 14 hours to complete in total, plus an additional 30 minutes for the end of course test.