Please wait a moment loading...
01920 897663
  • Login
  • Contact
SST SST
  • Home
  • Courses
  • Delivery Method
    • Online Training
    • In-house Training
    • Blended Learning
  • SPEAK TO AN ADVISOR
  • Login
  • Contact Us
SPEAK TO AN ADVISOR

Caring for Your Customers’ Needs Certification

THIS COURSE IS INCLUDED AS PART OF THE STAFF TRAINING PACKAGE
Caring Customer Needs
  • Course Code:
  • Duration: 1 hours
  • Qualification: Caring for Your Customers' Needs Certificate
  • Exams Included: Yes
  • Compatibility: All major browsers and devices
  • Delivery method: Online (In-house also available )
ENQUIRE
NOW
184884

Caring for Your Customers' Needs Certificate



Course Modules/Lessons

Caring for Your Customers’ Needs

FIND OUT HOW WE CAN HELP TRAIN YOUR STAFF



FAQ's

  • Who can take the Caring for Your Customers’ Needs Certification course?

    There are no entry requirements to take the course.
  • What is the structure of the course?

    The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.
  • Where / when can the course be studied?

    The course can be studied study at any time and from any internet connected device
  • Is there a test at the end of the course?

    Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
  • What is the pass mark for the final test?

    The pass mark for the test is 70%.
  • What happens if a user fails the test?

    If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.
  • How long does it take to complete the Caring for Your Customers’ Needs Certification course?

    We estimate that the course will take about 1 hours to complete in total, plus an additional 30 minutes for the end of course test.

FIND OUT HOW WE CAN HELP TRAIN YOUR STAFF

Complete the short form below and one of our advisors will be in touch to tell you how your staff can have access to all of our courses for a low monthly fee.

Learn with Confidence

We work in association with industry experts including:

approved online courses

As featured in:

course partners
SST

Part of the Be-a Education Family

Reg no: 08761384
VAT no: 382819269

Visit Our Learning Portal
  • Blog
  • Terms & Conditions of Supply of Products
  • Terms of Website Use
  • Website Acceptable Use Policy
  • Privacy Notice
  • Cookies Policy

© Staff Skills Training 2022

close